We have the ability to connect to your computer to better assist you.
If you are already working with a Computer Heaven technician who has asked to connect to your computer, please enter the six-digit code you were given in the box below:
When you click “Start Download,” a small application will download to your computer to start the support session. Save the application and then run it by double-clicking the downloaded file.
During the session, the application will ask for permission to allow the technician to fully control your computer.
Most Common Problems with Desktop Computers
- The computer’s power supply
- Video or input cards
- The tower or case on the exterior of the desktop computer
- The computer’s memory functions or RAM
- The desktop’s processor or CPU
- The motherboard of the computer
- The fan and the heatsink of the CPU
- The computer’s hard drive
- The DVD/CD drive